Gov 2.0 Radio » web http://gov20radio.com amplifying the voices of connected government and public innovation Mon, 21 May 2012 11:09:33 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 Gov on the Web – Measuring Success http://gov20radio.com/2010/05/larry-free-gov-on-the-web-measuring-success/ http://gov20radio.com/2010/05/larry-free-gov-on-the-web-measuring-success/#comments Thu, 13 May 2010 00:02:28 +0000 G2R http://gov20radio.com/2010/05/13/larry-free-gov-on-the-web-measuring-success/ Larry FreedA conversation with Larry Freed, CEO of ForeSee Results about customer satisfaction with web sites, and the analytics firm’s quarterly eGov survey that measures improvement across 106 federal web sites. Is social media helping government portals? What are customers looking for and what can government sites do better?

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