Gov 2.0 Radio Hot Links – June 20, 2010

  • June 21st, 2010

DCWeek – 240 people to check out on Twitter

Ideas for Seattle – Local Gov and UserVoice

Paul Day’s Conversion-Driven Government: Social Media is Not You Job

Open Government – a book review
The Guardian: The Internet – Everything you ever need to know

Internet.artizans: open data doesn’t empower communities

Osrin.net: Understanding gov20 adoption, finding a model

Alex Howard: Gov 2.0 Week in Review

Gov 2.0 Radio: Carol Spencer – Social Media, Local Gov and NAGW

Measuring Success

  • May 14th, 2010

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Episode

Measuring Success: A conversation with Larry Freed, CEO of ForeSee Results about customer satisfaction with web sites, and the analytics firm’s quarterly eGov survey that measures improvement across 106 federal web sites. Is social media helping government portals? What are customers looking for and what can government sites do better?

Download episode.