"online service delivery" tag

Utah.gov saves $61m through online service delivery

The State of Utah has been well regarded for a number of years for its portal at Utah.gov, and the University of Utah’s Center for Public Policy and Administration has recently completed a study to quantify the financial benefit of delivering these online government services. The results – based on just nine online services from over 1,200 available at Utah.gov – found a total of $61 million saved over five years.

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