"John Tschohl" tag
John Tschohl

Empowering the Front Line

Empowered to Make a Difference: John Tschohl, author and consultant, has devoted his career to teaching complex organizations about customers service. He joins Gov 2.0 Radio to talk about his new book, Empowerment:…

Gov 2.0 Radio 2017 - Share, Remix, Reuse

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