Sarah Bourne is a technology strategist and accessibility expert with the Commonwealth of Massachusetts. She’s a pioneer in aggressive government social media use well-rooted in policy. In early 2009, when I needed a model for bringing the San Francisco City Attorney’s Office onto Twitter, I looked at policy docs by Sarah and her colleagues, and got on the phone with her to discuss doing it right.
Sarah’s focus on ensuring that all citizens have equal access to government Web services is incredibly important to the Gov 2.0 movement, as is her practice of creating clear road maps for other agencies to follow. She’s easy to reach on Twitter and offers online tool kits for replicating Mass.gov’s bleeding edge social media offerings.
Sarah Bourne is one of my Gov 2.0 Heroes.
