Gov 2.0 Radio with Sen. Kate Lundy

  • July 22nd, 2010
Gov 2.0 Radio is back from a July break on Sunday with a very special guest, Australian Labour Party Sen. Kate Lundy, a leader in global Gov 2.0 and information technology innovation.
On the agenda with Sen. Lundy: Australia’s recent Declaration of Open Government, the AU Government 2.0 Taskforce, upcoming public sphere discussions around open government, the National Broadband Network (delivery of a fiber at 100Mbps to over 90 percent of Australians, with rural areas getting 12Mbps via wireless or satellite), global Gov 2.0 issues such as standards and interoperability, and the controversy over a proposed Internet filter in Australia.
We will also be taking questions from Twitter (@gov20radio and hashtag #g2r) and in our live chat room. The show will be live at 8 p.m. EST Sunday, July 25/10 a.m. Canberra time Monday, July 26.

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Social Media: Key is the Human Touch

  • July 18th, 2010
Lots of people use automation or some kind of staff to work on their social media presence. This is hot stuff and most influential people want to make sure they are also using these new channels. Those who are already famous may set up accounts that generate massive hordes of followers, while people who’d like to be more prominent use inexpensive scripts to help build their accounts.
I am not against automating some social media activities. I use various strategies to repost original content (like this short piece) to various blogs and other Web sites, and I use automation for several of my Twitter accounts, including a little bit on my primary account. I’ve seen others use automation well to one extent or another.
But what must be stressed about social media practice is that the human touch is absolutely essential. Politicians who use auto-following to boost Twitter accounts end up with a bunch of spammers and questionable content in their lists; celebrities who pay no attention to their social media accounts end up alienating more fans than they win; and scripters with no interaction or curation end up having as much impact at the falling tree that no one hears.
Creating worthwhile content is not easy. That’s why writing and editing are a time-honored and valued professions. Social media lowers a lot of barriers to entry, but shortcuts are no substitute for the human touch.

Gov 2.0 Radio Hot Links – July 18, 2010

  • July 18th, 2010

Gov 2.0 Hero: Sarah Bourne

  • June 15th, 2010

Sarah Bourne is a technology strategist and accessibility expert with the Commonwealth of Massachusetts. She’s a pioneer in aggressive government social media use well-rooted in policy. In early 2009, when I needed a model for bringing the San Francisco City Attorney’s Office onto Twitter, I looked at policy docs by Sarah and her colleagues, and got on the phone with her to discuss doing it right.

Sarah’s focus on ensuring that all citizens have equal access to government Web services is incredibly important to the Gov 2.0 movement, as is her practice of creating clear road maps for other agencies to follow. She’s easy to reach on Twitter and offers online tool kits for replicating Mass.gov’s bleeding edge social media offerings.

Sarah Bourne is one of my Gov 2.0 Heroes.

Listen to Sarah on Gov 2.0 Radio.

Oklahoma Trailblazes Gov 2.0

  • May 3rd, 2010

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Gov 2.0 in Oklahoma: We talk with Sid Burgess and OK State Rep. Jason Murphey, chair of the Government Modernization Committee,  about the Gov 2.0a conference and open government legislation and practice in Oklahoma.

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New Podcast: Making Gov 2.0 Happen in Massachusetts

  • March 28th, 2010

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Making Gov 2.0 Happen in Massachusetts: A conversation with Jess Weiss, Mass.gov project analyst, and Brad Blake, director of new media for Governor Deval Patrick, about how the Commonwealth of Massachusetts is using social media, barcamps and other creative initiatives to advance collaboration and public participation in state government. Says Blake, “People deserve to better understand what their government is doing and participate in shaping public policy.”

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Changing the World, One Gov 2.0-Enabled Voice at a Time

  • February 26th, 2010

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Changing the World, One Gov 2.0-Enabled Voice at a Time: Join a preview of Gov 2.0 Camp New England with Sarah Bourne of MassGov and Yasmin Fodil from HKS, followed by a conversation with Wayne Moses Burke of the Open Forum Foundation.

We talk with Wayne about tools like GovLuv – for connecting citizens to their elected reps through social media, the upcoming citizen engagement developers workshop and Participation Camp he’s working on, and his vision for advancing public participation in government by connecting government managers and staff, public engagement experts, online tool developers, and citizens.

“I think our focus as a community needs to change from ‘technology in government’ to ‘citizen-centered government,’” Wayne says. “What we’re really in the middle of is a broad cultural shift that I believe will result in an engaged citizenry. The complication on the government side is being ready for that.”

Collaboration, Innovation and Social Media in Government

  • February 22nd, 2010

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Collaboration, Innovation and Social Media in Government: Join a great discussion of the Open Government Directive and Twitter, collaboration and ideation in government, with guests Jenn Gustetic from Phase One Consulting Group, Dave Briggs of Learning Pool, and Swimfish CIO John F. Moore and hosts Adriel Hampton, Steve Lunceford and Steve Ressler. More background here.

eHealth in California: The Future of Your Personal Health Records

  • February 8th, 2010

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eHealth in California: The Future of Your Personal Health Records: Californians, what’s the future of your health records as the state works on a plan for a new health information exchange using federal stimulus money? How should they be shared, opt-in or opt-out? And who really owns your health records, including their accuracy and the rights to access them? Join a freewheeling discussion with Health 2.0 innovator and Health Information Exchange volunteer Mike Kirkwood on these topics, and get engaged right away with California’s ehealth strategy.

Walter Neary and Barb Chamberlain on Social Media and Government

  • January 14th, 2010

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Local Gov 2.0 in Washington State: We host a Gov 2.0 discussion with two of Washington State’s most well-known social media practitioners, Walter Neary of the Lakewood City Council, and Barb Chamberlain, public affairs director for WSU.