Bringing content to people, not people to websites

Content comes first when it comes to delivering sustainable digital public services at Devon County Council. Carl Haggerty, Digital Communications Manager for the Council shares his insights on the importance of a digital content strategy, where his approach to designing services, not websites or platforms, is transforming the way the organisation interacts with its citizens.


When ROI = Return-On-Influence: Social communication for local government in Monmouthshire

From deploying Yammer for policy and program support, to creative use of YouTube for recruitment, and through to using QR codes to create the world’s first Wikipedia town, the UK’s Monmouthshire County Council is a leading example of how local government can move beyond social tech to social communication for internal and external engagement.

Kristy Fifelski

Reno’s GovGirl

Join us for a chat with Kristy Fifelski, of and Kristy will shares with us the plans for Reno’s inaugural civic hackathon, as well as updating us on her GovGirl video…

Louis Shallal

Gov 2.0 and the Municipal CIO

Join us for a chat with Louis Shallal, CIO of the York Region in Canada and organiser of the massive MISA Ontario Conference on municipal IT and shared services.  Loius shares with us…

John Tolva

Opening Chicago

We interview Chicago’s new CTO, IBM veteran John Tolva about bringing innovation and emerging technologies to his new role.  John talks about how his IBM background is shaping his thinking and approach to…

San Francisco

Building Gov 2.0 Community in San Francisco

CityCampSF, OpenSF, Code for America, oh my!: Some of San Francisco’s top social media, tech and civic innovators discuss the use of new communications technologies in the Egyptian revolution, and how to build…

Round Rock Texas

Local Gov – Mobile and Social

Brooks Bennett, technology specialist for the City of Round Rock, TX, joins Gov 2.0 Radio discussion of how this medium-sized city uses low-cost technologies and agile development processes to engage with citizens and…

Morris County

Social Media, Local Gov and NAGW

Join a conversation about social media and local government with Morris County, NJ, Web Manager Carol Spencer, treasurer of the National Association of Government Webmasters. A veteran of IBM, Spencer calls social media…


SFPUC: Making a Social Media Splash

Join a conversation with Amy Sinclair, who has helped turn the  San Francisco Public Utilities Commission into a social media powerhouse, with Facebook, Twitter, YouTube, blogging, video contests and more. How you can…


Oklahoma Trailblazing Gov 2.0

We talk with Sid Burgess and OK State Rep. Jason Murphey, chair of the Government Modernization Committee,  about the Gov 2.0a conference and open government legislation and practice in Oklahoma. How you can…

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