Revolution @ State: How new media is shaping diplomacy

In “Revolution @ State” Fergus Hanson – Visiting Fellow from The Brookings Institution – explores practical cases of what US Secretary of State Hillary Rodham Clinton has called ‘creative diplomacy’ and 21st Century Statecraft.

A useful reference for agencies of all sizes, this wide-ranging report describes how the US Department of State has infused the use of connective tech through all aspects of their mission in a whole-of-organization approach, from operational development through to public diplomacy.

It became apparent that the US State Department was in a league of its own… there was a real cultural difference I think where the Department had really taken a position on modernizing.

About Fergus Hanson

Fergus Hanson is the Director of Polling at the Lowy Institute and is currently a Visiting Fellow in e-diplomacy at the Brookings Institution in Washington DC. He has a Masters in International Law from the University of Sydney and his published thesis focused on regional stability in the Pacific.

Fergus worked for the Department of Foreign Affairs and Trade (DFAT) from 2004 to 2007. From 2005 to 2007 he served at the Australian Embassy in The Hague where he was responsible for Australia’s relations with five international legal organisations and domestic political issues.

Prior to joining DFAT he was a fellow at Cambridge University’s Lauterpacht Research Centre for International Law. Fergus has also studied at Uppsala University.

Fergus was a visiting Vasey Fellow at the Center for Strategic and International Studies, Pacific Forum from November 2010 to January 2011. He was awarded a 2011 Professional Fulbright scholarship to pursue further research on e-diplomacy and the use of opinion polling by foreign ministries at Georgetown University.

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