eGovernment in the United Arab Emirates


UAEmapIn the first of Gov 2.0 Radio’s Country Profile interviews, we look at connected government in the United Arab Emirates.

Host Allison Hornery is joined by Salem Al Shair Al Suwaidi, the Director General of Emirates eGovernment to talk about the journey of the Emirates to reach their current ranking by UNPAN’s recent eGovernment survey as #1 in the Arab region.

Mr Salem shares his candid insights into the challenges and benefits of eGovernment for federal agencies, city governments, local entrepreneurs and citizens.

When we started we had a very small team, however it was a team of highly motivated professionals and we had ‘removed the rooftop’ for creativity and innovation, and I think that’s what has put us at the forefront. We could not have achieved what we have if it wasn’t for opening the roof and having everybody chip in.

Salem Al Shair Al SuwaidiAbout Salem Al Shair Al Suwaidi

H. E. Salem Khamis Al Shair Al Suwaidi is the Telecommunications Regulatory Authority (TRA)’s Deputy Director General for Information and eGovernment.

In August, 2008, H. H. Sheikh Khalifa bin Zayed Al Nahyan,  President of the United Arab Emirates appointed Al Suwaidi  as Director General of the General Information Authority (which was later merged with the TRA) and tasked him with the activation of the eGovernment programme at the federal level in the UAE.

UAE agenciesPrior to that, Al Suwaidi held the position of eServices Director at Dubai eGovernment between 2000 and 2008, where he led the e-Governance transformation in Dubai government and contributed in raising the community’s e-literacy level to facilitate a new knowledge-based society in Dubai.

Al Suwaidi’s achievements and successes were recognised by various awards and honours. In April 2009, he received The Feigenbaum Leadership Excellence Award which is dedicated to honour men and women in the Arab World for their exemplary leadership in driving their organisations to fulfil their roles in business and society.

In September 2011, Al Suwaidi was granted the Arab eGovernment Pioneer Award by the Pan Arab Internet Academy and the Arab Administrative Development Organisation.


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